We have collected frequently asked questions in notebook manufacturing and notebook wholesale , Answered them on the FAQ page. You can solve your design, sample, production or any other issues here.

About Design

Can you provide a document design?

Due to cultural differences, we do not provide design services. We also do not provide proofreading services for the content of Design Works. You are responsible for submitting your design work. We will provide a manufacturing design review service upon receipt of your order.

If you haven’t finished your design, our design team will provide you with the correct art template. In most cases, we recommend that you set up the file yourself after reading our artwork setup guide, the design needs to be done within the parameters of the art template.

If you have prepared design files and intend to have them produced by proleadstationery, you can send us an order. Our company will assign a prepress design expert to review your files in order to detect any issues that may lead to production errors.

We will do a layout set up on the file, and some printer marks will be added to your files, such as bleed area, safe area, and cutting area. When your design files pass our inspection, we will print out your artwork and generate digital proofing for your confirmation and approval.

What types of design files do you accept?

We accept AI, cdr,indd,pdf, or other format files.But in the end it should be stored as a “pdf” format file.

Also, the minimum resolution of any flat image (JPEG, PNG, BMP, etc.) must be 300 DPI.

How do I upload a file?

You can fill out the form on our site and upload your file. Then our team will assign an experienced salesperson to serve you, or send you an email to handle any of your inquiries or needs.

If you have a large file, alternatives to uploading are: sending it to us via email attachment; using an external service such as Google Docs or Dropbox, and sending the download link to us.

Can I provide an RGB file to print?

We recommend that you convert your file to CMYK format and confirm the colour results before submitting it to us. Otherwise, you may find that the colors or images printed are not the same as what you see on screen.

Can I ask for confidentiality of my design?

We will sign a confidentiality agreement with you. From your design work to the printing of the finished product, our factory will follow strict rules. We will not take pictures of our customers’ products without the company’s permission. We will not display our customers’ products on our website without their permission.

About Sample

Can you provide samples? Which type?

Yes, we can provide free samples to meet your needs and you only need to pay no more than $50 for shipping. The number of samples is 1-2, and they are digitally printed. The color of the sample will be slightly different from the printing color.

How long does it take to sample?

After you confirm the document, it will be sent out in about 5 days.

About Production

What is your Minimum Order Quantity (MOQ)?

We do not have strict MOQ restrictions. Because we are a custom offset printing company, we recommend ordering at least 300 sets, Considering the high cost of materials.

However, if your order quantity is less than 300 sets, our sales team will usually work with customers to help customers find the most competitive option.

What is your turnaround time?

Our turnaround times include all aspects of prepress, production and shipping. The exact production time will depend on the quantity of the order and the difficulty of the process.

Shipping time depends on your shipment delivery way. Standard sea shipping usually takes five weeks. Air freight takes only 3-5 days.

Send us a quote inquiry to share all the details related to your project to get a more accurate turnaround time.

Do you have the capability to assist in order fulfillment?

Yes! We are a professional manufacturer and printer. The factory has 2 Heidelberg 5-color printing machines, fully automatic folding machines, fully automatic beer machines, fully automatic paper cutters, fully automatic binding machines and other various equipment. All processes are in-house Finished.

Our total warehouse area is 5000 square meters and our paper stock has exceeded 600 tons. We have long-term cooperation with many logistics companies. All these advantages allow us to offer these services to our customers and integrate them seamlessly into the production process.